Recognizing mental health or substance use concerns in someone you love may bring worry and uncertainty. Supporting a loved one begins with compassion, patience, and respect for their experience. The goal is not to diagnose or pressure someone into treatment.
CHOOSE THE RIGHT TIME
Select a private, calm setting without unnecessary interruptions. Avoid sensitive conversations during arguments, heightened distress, or active substance use.
LEAD WITH COMPASSION
Focus on observations rather than labels. You might say, “I’ve noticed you’ve been having a difficult time lately, and I want you to know I’m here for you,” or “Would you feel comfortable exploring some options together?” Listen without interruption or judgment.
OFFER PRACTICAL SUPPORT
With your loved one’s agreement, help locate treatment resources, discuss options, arrange appointments, or accompany them when invited. Depending on assessed needs, STS may recommend mental health or substance use treatment, psychiatric care, peer recovery support, or case management.
RESPECT READINESS FOR CHANGE
Some people welcome help immediately; others need time. When safety is not at immediate risk, respectful communication and space for reflection may help preserve trust. Avoid repeated confrontations or attempts to control treatment choices.
ESTABLISH HEALTHY BOUNDARIES
Supporting someone does not require sacrificing your own safety or well-being. Communicate what you can and cannot do while recognizing that another person’s choices are not yours to control.
CARE FOR YOURSELF
Loved ones may also benefit from counseling, family education, trusted relationships, or community support. STS values appropriate family involvement while respecting client preferences and privacy.
KNOW WHEN IMMEDIATE HELP IS NEEDED
Call 911 for suspected overdose, severe withdrawal, imminent danger, or medical emergencies. For mental health or substance use crisis support, call or text 988.
HELPING SOMEONE TAKE THE FIRST STEP
You do not need every answer. Listening, offering information, and encouraging professional guidance can create an opening for positive change.
HEAL. GROW. THRIVE.
Important Information: This article provides general educational information and does not constitute a diagnosis, individualized treatment recommendation, or substitute for professional medical or behavioral health care. For mental health or substance use crisis support, call or text 988. For immediate medical emergencies, call 911.
