Step-by-Step Admissions Roadmap

Getting Started at STS

Taking the first step into behavioral healthcare can feel daunting. At Strategic Therapeutic Solutions, we make admissions straightforward, confidential, and completely transparent from day one.

Request Appointment

Verify Insurance First

Your Journey

Four Simple Steps: From First Contact to Care

Your journey to care begins with compassion. We make every step clear, supportive, and personalized—from your first conversation to the start of services.

Confidential Consultation

Call us at 713-485-4207 or complete our brief online inquiry form. During your initial consultation, our intake coordinator will gather basic information, answer questions, and explain available programs and schedules.

Coverage Verification

Our team will review your insurance benefits and discuss available coverage, potential out-of-pocket expenses, and payment options. We strive to provide clear financial information so you can make informed decisions about your care.

Comprehensive Clinical Assessment

Our qualified clinical professionals conduct a comprehensive assessment to understand your medical and behavioral health history, psychosocial needs, community resource needs, and personal goals. Together, we identify appropriate treatment and supportive services, developing individualized recommendations that promote healing, stability, and overall well-being.

Personalized Care Plan & Enrollment

Our team will work with you to finalize your individualized care plan, coordinate appropriate services, and establish your schedule and start date. You'll receive guidance on what to expect and be connected with the professionals and resources supporting your journey toward healing and wellness.

Checklist

Preparing for Your First Appointment: What to Bring

Government-Issued Photo ID

Health Insurance Card (If Applicable)

Current Medication List

Relevant Medical Records (If Available)

Don't have everything listed? Our team is here to help you prepare for your first appointment.

Week One Experience

Your First Week: What to Expect

During week one, our focus is establishing comfort, psychological safety, and building realistic routines. You will attend your scheduled sessions (individual therapy or IOP with morning, midday, and evening tracks), meet your fellow group peers in a warm, welcoming setting, and establish baseline coping tools. You will never be forced to speak publicly or share traumatic memories before you feel ready.

A patient speaking with a clinician during a therapy session

Your Protection

Your Privacy, Confidentiality & Patient Rights

Your privacy, dignity, and rights are important to us. Strategic Therapeutic Solutions is committed to protecting your personal health information in accordance with applicable federal and Texas privacy laws, including HIPAA and 42 CFR Part 2. We maintain strict confidentiality and disclose information only with appropriate authorization or as otherwise permitted or required by law.

View Our Notice of Privacy Practices