Monday–Friday 9 AM–9 PM; Saturday 9 AM–6 PM; Sunday by appointment only. | (713) 485 4207

In crisis? Call or text 988

Frequently Asked Questions

Questions & Answers

Find clear, straightforward answers about outpatient treatment, our IOP session tracks, insurance verification, and confidentiality.

Do I need a referral?

No. You can contact us directly, and we also welcome referrals from healthcare providers and community partners.

Who do you treat?

We provide individualized mental health and SUD services to adults ages 18 and older throughout the Houston area.

What is IOP?

IOP provides structured therapeutic support beyond traditional weekly counseling while you maintain work, school, and family responsibilities. We offer flexible morning, afternoon, and evening programming.

Do you accept insurance?

We work with a growing number of plans and offer self-pay and sliding scale options. We'll help verify your benefits and explain payment options before services begin.

Is my information confidential?

Yes. We are committed to protecting your privacy and maintaining confidentiality in accordance with applicable laws and professional standards. Our team can explain our privacy practices and any applicable exceptions.

Can I call about someone I'm concerned about?

Absolutely. Family members, loved ones, and other trusted supports are welcome to call for guidance. We can explain available services and next steps while respecting each person's privacy.

Adults participating in a group therapy session Adults talking together in a group therapy session

Have a Question Not Listed Here?

Our Houston intake team is available Monday–Friday, 9 AM–9 PM; Saturday, 9 AM–6 PM; Sunday by appointment only. Call 713-485-4207.

Request Appointment

Contact Information

Preferred Contact Method

Location & Insurance Information

Service Interest

Are you currently experiencing a mental health crisis or having thoughts of harming yourself or others?

If you are in immediate danger, call 911. For crisis support, call 988 or text 988. This form is not monitored for emergencies.

Your request has been received. This is not a confirmed appointment. STS will contact you about next steps. This form is not monitored for emergencies.