At Strategic Therapeutic Solutions, a welcoming experience and dependable daily operations help make compassionate care possible. We are seeking an organized, resourceful Administrative Operations Coordinator who takes pride in supporting people, creating useful systems, and helping a growing behavioral health practice thrive.
You will join our administrative and operations team and work closely with the CEO and STS’s skilled and compassionate interdisciplinary treatment team. This role is instrumental to STS operations. By coordinating schedules, information, and follow through, you help our professionals collaborate and support clients throughout their entire journey of healing.
How You Will Make a Difference
- Be a welcoming first point of contact for clients, families, referral sources, and community partners.
- Coordinate appointments, provider calendars, direct care staff schedules, intake workflow, and communication across the team.
- Maintain referral, admissions, outreach, credentialing, and operational trackers; prepare useful reports and Excel dashboards for leadership.
- Support employee onboarding, personnel records, credential tracking, EHR setup, and organized document management using approved procedures.
- Coordinate outreach follow up, referral materials, supplies, and office readiness; identify problems and help improve daily workflows.
- Track outstanding work, communicate priorities and deadlines, protect confidential records, and route clinical decisions to qualified staff.
What You Will Bring
High school diploma or equivalent; strong organization, customer service, written communication, and computer skills; ability to protect confidential information and follow through reliably.
Experience We Welcome
Healthcare administration, Microsoft 365, scheduling, EHR systems, referral outreach, and experience in a growing organization.
Your Role at STS
Reports to: CEO or designee. Primarily office based with assigned outreach. Clinical determinations remain with qualified clinicians. Growth opportunities depend on qualifications, performance, organizational needs, and available positions.
Growing With Purpose
We welcome your perspective and the care you bring to this work. Bring respect for client choice, dependable follow through, and a commitment to learning. Complete required training and screening, protect confidentiality, and work within your qualifications. Essential duties may be performed with reasonable accommodation.
We Would Love to Meet You
Apply below with your resume, credentials, and availability. Tell us what draws you to STS and how you hope to contribute. Schedule, employment arrangements, and compensation are discussed for each opportunity.
